Payments may only be made directly to landlords. Payments charged to credit cards are not eligible for rental assistance or reimbursement.

Note: For your convenience, you can upload required documents through this portal. Uploading inappropriate content, in violation of LCDJFS policy, will result in your application immediately being denied. Additional action may be taken.

Applications with all required documents will be processed on a first come, first served basis. Applications waiting on required documents will be passed over and, in fairness to other applicants in need of assistance, not processed until all documents are received. You will receive email status updates as your application is moved through processing. You will also be contacted by an LCDJFS staff member and provided with their contact information as they work to assist you.

Questions regarding the program can be directed to (440) 284-4423 or emailed to rentalassistance@jfs.ohio.gov