TERMS OF USE

By using this website, you agree to follow and be bound by these terms of use and agree to comply with all applicable laws and regulations. It is your responsibility to review these Terms of Use periodically, and if at any time you find these Terms of Use unacceptable or if you do not agree to these terms of use, please do not use this Site. We may revise these terms of use at any time without notice to you. If you have any questions about these terms of use, please contact us.  YOU AGREE THAT BY USING THIS SERVICE YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE LEGALLY ABLE TO ENTER INTO CONTRACT. Please also refer to "Lorain County Community Action Agency"'s Privacy Policy, Terms of Service and Disclaimers, which are each incorporated by reference herein.

The "Lorain County Community Action Agency" provides an online portal to give visitors a general understanding of the options as a homeowner or renter, as well as to provide an automated software solution to individuals who choose to apply for aid through the IMPACT HOPE Fund. To that extent, the site publishes general information on issues commonly encountered. "Lorain County Community Action Agency"'s document service also includes a review of your answers for completeness as well as internal consistency of names, addresses and the like. At no time do we review your answers for legal sufficiency, draw professional or legal conclusions, provide professional or legal advice or apply the law to the facts of your particular situation. "Lorain County Community Action Agency" and its services are not a substitute for the professional advice of an attorney, accountant, mortgage broker, or real estate advisor.  "Lorain County Community Action Agency" strives to keep its documents accurate, current and up-to-date. However, due to rapid changes, "Lorain County Community Action Agency" cannot guarantee that all the information on the site is completely current. The rules are different from lender to lender, and are also subject to interpretation. Your mortgage loan, leasing agreement, and or financial situation is a personal matter, and no general information or tool like the kind "Lorain County Community Action Agency" provides can fit every circumstance or be considered a substitute for professional advice. Furthermore, the information contained on this site is not professional or legal advice, and is not guaranteed to be correct, complete or up-to-date. Therefore, if you need professional or legal advice for your specific problem, or if your specific problem is too complex to be addressed by our tools, you should consult a licensed professional. This site is not intended to create any agent or representative relationship, and by using "Lorain County Community Action Agency", no agent or representative relationship will be created with "Lorain County Community Action Agency". Instead, you are representing yourself in any matter you undertake through "Lorain County Community Action Agency"'s document service.

Privacy Policy - "Lorain County Community Action Agency" respects your privacy and permits you to control the treatment of your personal information. A complete statement of "Lorain County Community Action Agency"’s current privacy policy can be found at Privacy Policy. "Lorain County Community Action Agency"’s privacy policy is expressly incorporated into this Agreement by reference.  When you open an account to use or access certain portions of the "Lorain County Community Action Agency" website or service, you must complete the registration process by providing the complete and accurate information requested on the registration form. You will also be asked to provide a password. You are entirely responsible for maintaining the confidentiality of your password. You may not use the account, username, or password of someone else at any time. You agree to notify "Lorain County Community Action Agency" immediately of any unauthorized use of your account, user name or password. "Lorain County Community Action Agency" shall not be liable for any loss that you incur as a result of someone else using your password, either with or without your knowledge. You may be held liable for any losses incurred by "Lorain County Community Action Agency", its affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else's use of your account or password.

Ownership - This Site is owned and operated by the "Lorain County Community Action Agency". All rights, title and interest in and to the materials provided on this Site, including but not limited to information, documents, logos, graphics, sounds, and images (the "Materials") are owned either by the "Lorain County Community Action Agency" or by its respective third party authors, developers, or vendors ("Third Party Providers"). Except as otherwise expressly provided by "Lorain County Community Action Agency", none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted, or distributed in any way and nothing on this Site shall be construed to confer any license under any of "Lorain County Community Action Agency"'s intellectual property rights, whether by estoppels, implication, or otherwise. "Lorain County Community Action Agency" does not sell, license, lease or otherwise provide any of the Materials other than those specifically identified as being provided by "Lorain County Community Action Agency". Any rights not expressly granted herein are reserved by "Lorain County Community Action Agency".

Limited Permission - "Lorain County Community Action Agency" hereby grants you permission to download, view, copy and print the Materials on any single, stand-alone computer solely for your personal, informational, non-commercial use and provided that (i) the Materials are not used on any other Web site or in a networked computer environment and (ii) the Materials is not modified in any way. This permission terminates automatically without notice if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded or printed Materials. Any unauthorized use of any Materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes.

Third Party Sites - This Site may contain links to Web sites controlled by parties other than "Lorain County Community Action Agency" (the "Third Party Sites"). "Lorain County Community Action Agency" works with a number of partners and affiliates whose sites are linked with "Lorain County Community Action Agency". "Lorain County Community Action Agency" is not responsible for and does not endorse or accept any responsibility for the availability, the contents, the products, the services or the use of the Third Party Sites or any Web site accessed from a Third Party Site, or any changes or updates to such sites. "Lorain County Community Action Agency" makes no guarantees about the content or quality of the products or services provided by such sites. "Lorain County Community Action Agency" is not responsible for webcasting or any other form of transmission received from any Third Party Site. "Lorain County Community Action Agency" is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by "Lorain County Community Action Agency" of the Third Party Site. You acknowledge that you bear all risks associated with access to and use of content provided on Third Party Sites and agree that "Lorain County Community Action Agency" is not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the site administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on a Third Party Site.

LIMITATION OF LIABILITY - IN NO EVENT SHALL "Lorain County Community Action Agency", ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT ARISES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS SITE OR MATERIALS AVAILABLE FROM THIS SITE, EVEN IF "Lorain County Community Action Agency" HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Indemnification - You agree to defend, indemnify and hold harmless "Lorain County Community Action Agency", its officers, directors, shareholders, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Site and the Materials.

Compliance with Intellectual Property Laws - When accessing "Lorain County Community Action Agency" or using "Lorain County Community Action Agency"'s document preparation service, you agree to obey the law and you agree to respect the intellectual property rights of others. Your use of the Service and the Site is at all times governed by and subject to laws regarding copyright, trademark and other intellectual property ownership. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any Content you provide or transmit, or that is provided or transmitted using your User ID. "Lorain County Community Action Agency" has adopted a policy that provides for the immediate removal of any content, article or materials that have infringed upon the rights of "Lorain County Community Action Agency" or of a third party or that violate intellectual property rights generally. "Lorain County Community Action Agency"'s policy is to remove such infringing content or materials and investigate such allegations immediately. If you believe that your copyright has been infringed, and you would like "Lorain County Community Action Agency" to remove the material in question, please contact us immediately.

Inappropriate Content - When accessing the "Lorain County Community Action Agency" website or using "Lorain County Community Action Agency"'s services, you agree not to upload, download, display, perform, transmit, or otherwise distribute any Content that is (i) libelous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. "Lorain County Community Action Agency" reserves the right to terminate or delete such material from its servers. "Lorain County Community Action Agency" will cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms of Use or of any applicable laws.

Compliance with Export Restrictions - You may not access, download, use or export the Site or Materials in violation of United States export laws or regulations, or in violation of any other applicable laws or regulations. You agree to comply with all export laws and restrictions and regulations of any United States or foreign agency or authority and to assume sole responsibility for obtaining licenses to export or re-export as may be required. You acknowledge and agree that Materials are subject to the United States Export Administration Laws and Regulations and agree that none of the Materials, or any direct product there from, is being or will be acquired for, shipped, transferred, or re-exported, directly or indirectly, to proscribed or embargoed countries or their nationals, nor be used for any prohibited purpose.

Governing Law - By using this Site, you expressly agree that your rights and obligations shall be governed by and interpreted in accordance with the laws of the State of Ohio, excluding its choice of law rules. Any legal action or proceeding relating to your access to or use of the Site or Materials shall be instituted in a state or federal court in Ohio. You and "Lorain County Community Action Agency" agree exclusively and irrevocably to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding. These terms of use expressly exclude and disclaim the terms of the U.N. Convention on Contracts for the International Sale of Goods, which shall not apply to any transaction conducted through or otherwise involving this Site.

Copyrights & Trademarks - All Site design, text, graphics, the selection and arrangement thereof, Copyright © 2020, "Lorain County Community Action Agency" ALL RIGHTS RESERVED. "Lorain County Community Action Agency", all images and text, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of "Lorain County Community Action Agency". All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Access - "Lorain County Community Action Agency" grants the user a limited right to access the questionnaire related to the specific product. This access right will be in place until either of the following events occurs ("access period"): a) 180 days elapse following the day the user accesses "Lorain County Community Action Agency", or b) the user submits the product questionnaire for processing and a approved assistance is received. Upon the termination of the access period, any and all rights created for the user to access the questionnaire shall expire. If the access period lapses without submission of the product questionnaire for processing, "Lorain County Community Action Agency" has no further obligation to user including, but not limited to, providing access to the product questionnaire and delivering the product.

Authorization to share info - "Lorain County Community Action Agency" agrees to maintain the confidentiality of user’s information; however, user authorizes "Lorain County Community Action Agency" and its Affiliates to release/exchange information from user's records in order to assist user in pursuing foreclosure prevention, water shut-off, or eviction prevention options. This information will be released only to those institutions, companies and agencies that "Lorain County Community Action Agency" believes can provide assistance in preventing a mortgage foreclosure, water utility shut-off, or eviction. Examples of such entities include mortgage servicers, mortgage investors, public agencies, real estate related service providers, public utilities, housing organizations, landlords, property managers, legal aid, and other nonprofit organizations. If necessary, information on file at another entity may also be released to us. This information release/exchange will be restricted to specific financial data, such as income, budget, debt, lease, utilities, and mortgage details provided by you. This authorization will remain valid until revoked in writing by the user.

WARRANTY - THE SITE AND ALL MATERIALS PROVIDED ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, "Lorain County Community Action Agency" EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. "Lorain County Community Action Agency" MAKES NO WARRANTY THAT: (A) THE SITE OR THE MATERIALS WILL MEET YOUR REQUIREMENTS; (B) THE SITE OR THE MATERIALS WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR ANY MATERIALS OFFERED THROUGH THE SITE, WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE OR IN RELIANCE ON THE MATERIALS WILL MEET YOUR EXPECTATIONS. ANY MATERIALS OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND AT YOUR OWN RISK. "Lorain County Community Action Agency" SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE.

Acknowledgement - BY USING IMPACT COMMUNITY ACTION'S SERVICES OR ACCESSING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.